Last updated: 22-01-2024
Turing Prep is committed to providing a satisfactory and enriching learning experience to all our users. This Refund/Cancellation Policy outlines the terms and conditions under which refunds and cancellations are processed for our services.
a. Course Enrollment Fees: Refunds may be considered for course enrollment fees under the following circumstances:
i. Unsatisfactory Service: If you are not satisfied with the quality of the course or services provided by Turing Prep, you may request a refund within 5-7 working days of course enrollment.
ii. Technical Issues: Refunds may be granted in the case of documented technical issues that significantly impede your ability to access and benefit from the course content.
b. Cancellation of Services: Turing Prep reserves the right to cancel a course or service at any time due to unforeseen circumstances. In such cases, users will be entitled to a full refund.
a. To request a refund, users must contact our support team at turingprep2024@gmail.com within the specified refund period, providing details of the reason for the refund request.
b. Refund requests will be reviewed on a case-by-case basis, and approval is at the discretion of Turing Prep.
c. If a refund is approved, the refund amount and method will be determined by Turing Prep.
a. User-Requested Cancellations: Users may request to cancel their course enrollment within 3 days of purchase. In such cases, a full refund may be granted.
b. Automatic Cancellations: Turing Prep reserves the right to cancel a user's enrollment if there is a violation of the terms of service or any inappropriate conduct on the platform.
For any questions or concerns regarding our Refund/Cancellation Policy, please contact us at turingprep2024@gmail.com.
Turing Prep reserves the right to update and modify this Refund/Cancellation Policy. Any changes will be effective immediately upon posting on the Site. Users are encouraged to review this policy regularly for the latest information.
By using Turing Prep, you agree to comply with the terms and conditions outlined in this Refund/Cancellation Policy.
Thank you for choosing Turing Prep as your online study platform.